OUASSIM BOUHASSINE
Dedicated Beauty Advisor – Givenchy (LVMH)
Profile summary
Dynamic and performance-driven retail professional with strong expertise in luxury beauty, travel retail, and customer experience. Equipped with a Master’s degree in International Trade and Logistics, complemented by hands-on experience representing high-end brands within Dubai Duty Free. Proven ability to lead sales teams, elevate service standards, optimize retail operations, and drive commercial results in fast-paced international environments. Skilled in people management, product training, merchandising excellence, and achieving KPIs across fragrance, makeup, and skincare categories. Fluent in Arabic, English, and French, with the ability to build deep client connections across a global traveler base.
Key skills
Professional experience
• Represent a leading luxury French brand within one of the world’s most prestigious travel retail environments. • Deliver elevated fragrance, makeup, and skincare consultations tailored to international VIP clientele. • Support sales targets through expert cross-selling, upselling, and storytelling aligned with brand heritage. • Ensure immaculate counter presentation, merchandising standards, and stock readiness. • Communicate fluently with customers in Arabic, English, and French to maximize engagement and conversions. • Manage high-volume transactions across 16+ global currencies with precision. • Contribute to team performance by providing product expertise and supporting new joiners.
- Represent a leading luxury French brand within one of the world’s most prestigious travel retail environments.
- Deliver elevated fragrance, makeup, and skincare consultations tailored to international VIP clientele.
- Support sales targets through expert cross-selling, upselling, and storytelling aligned with brand heritage.
- Ensure immaculate counter presentation, merchandising standards, and stock readiness.
- Communicate fluently with customers in Arabic, English, and French to maximize engagement and conversions.
• Delivered premium service to high-net-worth international travelers, supporting daily store KPIs. • Specialized in luxury brands with strong product knowledge across multiple categories. • Handled fast-paced sales operations, ensuring efficiency and accuracy in cash management. • Built strong customer relationships and exceeded sales targets through active engagement. • Adapted seamlessly to multicultural environments and diverse customer expectations.
- Delivered premium service to high-net-worth international travelers, supporting daily store KPIs.
- Specialized in luxury brands with strong product knowledge across multiple categories.
- Handled fast-paced sales operations, ensuring efficiency and accuracy in cash management.
- Built strong customer relationships and exceeded sales targets through active engagement.
- Adapted seamlessly to multicultural environments and diverse customer expectations.
• Delivered premium customer service across multiple communication channels. • Resolved passenger concerns professionally, ensuring adherence to airline standards. • Collaborated with operational teams to ensure seamless passenger journeys.
- Delivered premium customer service across multiple communication channels.
- Resolved passenger concerns professionally, ensuring adherence to airline standards.
- Collaborated with operational teams to ensure seamless passenger journeys.
• Developed and executed sales strategies to support revenue growth. • Built and managed customer relationships while identifying new business opportunities. • Led a sales team and collaborated with purchasing on supply chain operations. • Conducted market research and competitor analysis to support strategic decisions.
- Developed and executed sales strategies to support revenue growth.
- Built and managed customer relationships while identifying new business opportunities.
- Led a sales team and collaborated with purchasing on supply chain operations.
- Conducted market research and competitor analysis to support strategic decisions.
• Provided customer support for Amazon and eBay marketplaces, ensuring seamless transactions. • Handled inquiries, refunds, complaints, and product listing issues with accuracy. • Contributed to improved customer satisfaction and platform optimization.
- Provided customer support for Amazon and eBay marketplaces, ensuring seamless transactions.
- Handled inquiries, refunds, complaints, and product listing issues with accuracy.
- Contributed to improved customer satisfaction and platform optimization.
• Supported vehicle sales operations, customer interactions, and market research. • Assisted in inventory organization and gained understanding of automotive retail standards.
- Supported vehicle sales operations, customer interactions, and market research.
- Assisted in inventory organization and gained understanding of automotive retail standards.